2025 · Fintech
FinBot AI
Client
FinBot Technologies
Services
AI Integration · Automation
Overview
AI-powered financial assistant with LLM integration. Automated customer support and real-time transaction analysis for a growing fintech startup.
Deliverables
AI Integration01
Chatbot UI02
Dashboard03
API Development04
The Challenge
Customer support team was overwhelmed with repetitive queries. 80% of tickets were basic account and transaction questions that didn't need human agents.
Our Solution
We integrated GPT-4 with their existing backend to build an AI assistant that handles tier-1 support, transaction summaries, and anomaly detection — cutting support load by 60%.
F
I
Tech Stack
OpenAI GPT-4LangChainPythonReactFastAPI
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